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SPECIFICATIONS
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COMPLEMENTARY PRODUCTS
SERVICES
Services: VWR® provides Extended Warranty options for VWR® Collection ULT Freezers which extend the original two-year parts and labor warranty to total three years (or even five years) of parts and labor warranty coverage with priority response and repair by qualified technicians. This plan provides unlimited labor, parts, and travel, along with priority phone and e-mail support. Purchase of an Extended Warranty is only valid prior to the original warranty expiration. These service options are available in the below table with standard part numbers. In addition, VWRCATALYST™ can provide an array of services, such as on-site IQ, OQ, PQ, Customized Protocol Generation, Equipment Calibration, Asset Management, and Certification Services (US only). Please call 888-793-2300 or email VWRCATALYST@vwr.com for further details. White Glove Installation and Verification Service–the white glove installation includes unpacking, inspection, removal/disposal of packing materials, transporting order via elevator and merchandise set up in the room of your choice, installation of casters or leveling feet, power and electrical connections inspected, supply voltage verified, functional and performance verification documented. Our engineers will move the unit from the customer's receiving dock to the lab within the same building. This service does NOT include transportation from vendor warehouse to customer's receiving dock. |
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